The only thing I can come up with is that the monthly fee didn't get charged correctly in the process of closing my original account or something went wrong with the car locking issue on the first rental, and neither of those were my fault. At this point, I am FUMING because I paid every bill from the original rental 8 months ago, did not damage their car, and it seems incredibly fishy that they conveniently told me this after two weeks and 3+ hours of filtering through their customer service groups.
Zipcar call license#
This time they sent me a generic email saying that my license was blocked due to either "delinquent on membership fees, closed for viability (late returns, violations, damages, etc.), failure to agree with the terms and agreements, or failure to pay the application fee. By joining the Zipcar community, you can book cars contact-free by the hour or day, to go where you want, when you want. So, she referred me back to the specialized group that could only be contacted via email. Specialties: Zipcar gives you access to thousands of vehicles at your fingertips.
Zipcar call how to#
So I called a third time and talked to another representative on the phone who said she did not know how to help. I went ahead and tried to do so, but I was not approved again. Again, the representative was polite but clearly did not know how to help me and simply told me to go ahead and create a new account. Then I got an email back from a new customer service person saying the issue was that my account was locked so they had deleted my original account and needed me to create a completely new account and pay another fee. I tried to say I did not feel comfortable sending this over email, but I eventually caved against my better judgement. So he told me that the only way to activate my account was to send a pictures of all my personal documents (license, passport, etc.) OVER EMAIL and that this was the only way to reactivate my account. The representative was friendly but clearly wasn't trained to help with IT related issues. Then I called their general help phone number. So I did, but their website simply did not work and would not allow me to click the "finish application button". The first person told me to add my credit card information to my account. I talked to five different people who all told me something different over a two week period. So, I reached out to their help desk, which is when the bulk of the issues occurred.
I independently searched their eligibility requirements, and I met the criteria because I paid on time, did not damage the car I rented, have not been in any accidents, and have a valid driver's license. However, their online system would not approve my license and did not tell me why. GoGet is Australias 1 car sharing service with a fleet of over 3500 vehicles in all the best. Go beyond public transit Zipcar is the perfect complement to the bus and trainwhether it’s local errands or weekend adventures. (No need to even search for your keys) Just book and go. Drive on-demand No waiting in line at the counter.
If you have trouble reaching the team via phone, try to skip the phone queue and avoid waiting on hold with the help of DoNotPay. Rent a car, van, peoplemover or SUV by the hour or the day. Zipcars live in your local neighborhood, and in cities, campuses and airports across the globe. Contact the support team via mail at email protected. NEVER WILL I SUGGEST ANYONE TO GET INVOLVED WITH THIS COMPANY, (ZIPCAR) AT ALL,I DONT KNOW WHAT HAPPENED TO THIS COMPANY NOW, BUT NOW THEY NOT LOYAL after 1/27/23 they terminated my account they were still charging me a month membership fee.This month, I thought that I would give them a second chance because it sounded more convenient than picking up a car at an agency. Call the official Zipcar customer service number 86 between 9 AM and 5 PM. I TALK WITH A SUPERVISOR TO GET A REASON WHY THEY TERMINATE MY ACCOUNT FOR NO REASON WHEN I DID NOTHING WRONG, HE GO ABOVE WHAT THE HIRE UP PEOPLE SAID WHICH STILL DONT MAKE CLEAR OR MAKE SINCE TO WHY AND HE HANGS UP THE PHONE. THEY CLAIM SOMETHING ABOUT MY DRIVING RECORD, AND ETC WHICH I KNOW FOR SURE THERE'S NOTHING WRONG WITH IT. Compare rates and shop affordable car insurance today Start calculator We don't sell your information to third parties. You can carry up to 300,000 of excess coverage, too.
Zipcar call drivers#
I WAS NOT PLEASED BUT I WAS PATIENT ENOUGH FOR THEM TO SEND ME TO ANOTHER CAR LOCATION NOT TO FAR FROM WHERE I WAS. Zipcar provides drivers with enough car insurance protectionto meet the required minimum coverage amounts in whatever state an accident occurs. YES IVE HAD ONE INCONVENIENCE WHEN I WAS IN PHILADELPHIA AND THE CAR I PAID FOR WAS NOT AT ITS LOCATION AND WAS STILL ON RENTAL. I HAVE NOT DONE NOTHING WRONG WITH THERE CARS AT ALL AND WAS ALWAYS ON TIME RETURNING. I ASKED WHY DID THE TERMINATE MY ACCOUNT BUT THEY GIVE ME NO REAL REASON WHY. OK THIS COMPANY WAS VERY CONVENIENT FOR THE LAST COUPLE YEARS, UNTIL NOW! I SUDDENLY Found OUT THAT MY MEMBERSHIP GETS TERMINATED DUE TO SO REQUIREMENTS DONT MEET OR WHATEVER. NOT A IDEAL COMPANY YOU WANT TO ONLY GET DROPPED
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